Contact Us

Hello!

You can reach us at info@boroughfurnace.com

Please note that it may take us several days to get back to you, but you will get a response. 

 

We are working on a comprehensive FAQ, but to quickly answer some common questions:

• We are no longer accepting pre-orders on out-of-stock items. Please sign up for the stock notices on each product page to be notified when we have inventory for sale.

• For the time being, we cannot accommodate visitors or order pickups at our workshop. Thank you for understanding!

• Yes, we do ship internationally! The best rates that are available to us will populate in the checkout cart. The postage price does not include any customs fees that may be applicable and we cannot misrepresent the value of the items being sent in the customs documentation. If you'd like a shipping quote, please create a dummy order (ie do not enter your credit card info at checkout) and the best shipping rate we have will populate in the checkout cart.

• We cannot engrave or alter our cookware designs for custom requests.

 

Thank you for your interest in our workshop!